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Our Purpose

At IT Decisions, our guiding purpose is to act as a part of your business. Our team is as concerned as you about the things that could enhance or hinder your success, so our IT professionals strive to make sure your network is safe and secure, your systems are up to date and performing properly, and your productivity isn’t interrupted by unnecessary downtime.


We not only offer solutions to the challenges at hand, but we’re in it for the long haul and seek long term successful relationships with every single customer we serve. 

Our Approach

The approach at IT Decisions is different than that of most other IT companies. For instance, you won’t find a sales person or account executive on staff at IT Decisions. Instead we let our reputation sell itself and allow our technical staff to build and maintain relationships directly with our customers.


And doing business with IT Decisions is surprisingly easy. Just a handshake is all it takes to get started. No contract required!

Our Results

We take care of our customers, period. And we’re not the only ones that think so. Our clients say it best…


“Communication, customer service, education, and great people… from our experience, these are the heart of IT Decisions.”


“The team at IT Decisions know what they are doing, provide exceptional and prompt service, and have saved us time and money in the process.”


Click here to read more testimonials!


IT Decisions Tri-Cities

Our office in Johnson City serves the northeast Tennessee and southwest Virginia areas, including Johnson City, Kingsport, Bristol, Greeneville, Elizabethton, Morristown and Abingdon.

IT Decisions Harrisonburg

Our office in Harrisonburg serves the Shenandoah Valley area of northern Virginia including Harrisonburg, Staunton, Woodstock, Winchester, Front Royal, Charlottesville, and Franklin, West Virginia.