Our team of experienced IT professionals in Johnson City serves the Tri-Cities region of northeast Tennessee and southwest Virginia, as well as parts of western North Carolina. Cities serviced include Johnson City, Kingsport, Bristol, Abingdon, Greeneville, Elizabethton, Morristown, Asheville, and the surrounding areas.
This IT Decisions location is conveniently located in the center of the Johnson City business community on Hanover Road near Sam’s Club.
The office is managed by founding team member Kent Copp, who has been with the company since its inception in 2001.
We could not be more pleased! We love your staff that we have worked with – Rob, Chad and Jonathan! They are so great to work with and are quick to respond to anything we ask! Thank you for all your help, suggestions, and patience while decisions were made. You all are a top notch business and we will recommend your services!
Over the past six years we have successfully tackled small daily issues and large projects like replacing our servers with IT Decisions. Their employees are all very knowledgeable and delightful to work with. We trust them because they have proven they are available when we need them and they are looking out for our best interest. We feel very blessed to have a true partnership with IT Decisions.
We operate a large business with considerable data and network equipment that covers 26 separate locations, yet IT Decisions helps keep our technology costs reasonable, and that is important for us in that we are a non-profit. Their staff is extremely knowledgeable and professional, and when necessary they are extremely responsive. We have enjoyed a long relationship with IT Decisions and plan on continuing that for many years to come.
I want to thank you for the excellent service and follow-through you provided this month. You understood the urgency of our need and fulfilled it as though you had no other clients, although I am well aware that is not the case. The services were not just timely, but were performed in the professional manner that we have come to expect from IT Decisions.
Thanks again for handling the transition so well, for being sensitive to our daily need to continue to do business and for being so accommodating and patient to each and every staff member here. Most people here can’t really appreciate the difference with this time versus the previous ones, this is my 3rd time around and “I appreciate the difference”.
IT Decisions has allowed us to control the cost of our IT support by only providing the type expertise we need when we need it. They provide all the resources we need for large projects, can provide coverage no matter who is on vacation or sick, and there is no time we would otherwise have our own expensive resources with nothing to do.