Johnson City: (423) 282-0802 | Harrisonburg: (540) 908-4223
Johnson City: (423) 282-0802 | Harrisonburg: (540) 908-4223

  

Support & Consulting

Let's take the guesswork out of IT!

Tired of wondering if that next upgrade will take your systems down or when the next virus will strike?
Whether you’ve got 3 users or 300, IT Decisions can take the risk and anxiety out of IT support.

Our team is your team!

For businesses that already have an IT department, we offer staff augmentation solutions that can take pressure off of your team and help you get the results you want, faster. Whether you’re seeking expertise for that next big upgrade or just need additional personnel to assist with a new company-wide desktop roll-out, IT Decisions can help!

Expert consulting from experienced professionals!

Network Design
Switching & Routing
Wireless Networking
Storage Area Networks
Virtualization Technologies
Strategic IT Planning
Office 365
Wide Area Networks
Network Security
Cloud & Colocation
Network Administration
Backup & Replication

Outsource Your IT Department!

Harrisonburg VA team inside office - IT Decisions

We understand that many smaller companies simply can’t justify hiring full-time IT staff, so the burden of managing technology often falls to someone else internally who isn’t trained as an IT professional. For nearly 20 years, we’ve partnered with our customers to offer economical, flexible solutions to IT support and management.

Whether you’re constantly stressing over technology decisions, battling computer problems, or just need to be able to focus on the rest of your business, IT Decisions can take the worry and stress out of technology by providing a complete IT department outsourcing solution.

Simple all-inclusive IT support for your business!

Need to stay within a budget? We offer our customers convenient fixed-cost or flex-rate support agreements that can be cancelled at any time.

Here’s what you can expect with a monthly support agreement from IT Decisions:

Dedicated Team

We’ll provide a dedicated support team that knows your business and has a relationship with your staff.

Response Time

If it’s an emergency, we’ll respond within 2 business hours, with optional 24/7 coverage available as well.

No Trip Charges

We’ll waive trip charges and come on-site whenever needed at no additional cost.

Discounted Rates

For a reasonable monthly fee, you can budget upfront to cover nearly all your IT support costs.

Discounted Purchasing

We’ll offer a purchase agreement that discloses our margin and improves your bottom line.

Want to find out more about IT support and consulting services from IT Decisions?

Contact us now and we’ll setup a call or meeting!